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TriCaster Users Are Just Happier!

September 10, 2021 by NewTek

NewTek recently surveyed more than 2000 TriCaster® owners worldwide to find out what we could do better. The result was an astounding Net Promoter Score at 3 times the industry median – which is quite remarkable.

Customer comments centered around quality of product and of the support – and the NDI-native nature of the lineup.

“I’ve used other switchers and systems and the superior quality, service and reliability of NewTek systems always delivers.”

“I wouldn’t use anything else, or recommend any other product to our clients.”

“Your product is outstanding, and so is your continual development and leadership in the industry!”

“NDI is amazing and is revolutionizing the industry.”

“I am humbled and extremely pleased that our users – the best users in the industry – have given us this vote of confidence. But our job is not done – not until 100% of our customers have a great experience, and every video producer in the world is getting the absolute max out of their TriCaster live production system.”

- Barbara Spicek, President of NewTek 

 

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